Refund Policy

Returns
Uh oh! So you want a return. What do I do? How much time do I have? I’m stressed and need answers. Here’s the low down: our policy lasts 30 days, so if 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange. But we can offer you this: I’M S’SORRY.

To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging.

Hang on- some types of items are exempt from being returned like flammable liquids (we’re lookin’ at you, candles).

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable). I’m talkin’ about any item not in its original condition, damaged or missing parts for reasons not due to our error, and any item that is returned more than 30 days after delivery.

Yeah, but what next?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. The email will approve or reject your refund. Wow, rejection in another form, when will it end? (again, sorry)
If you are approved, your refund will be processed, a credit will automatically be applied to your credit card or original method of payment within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Sometimes they drag their feet in addition to charging you that dumb overdraft fee. STOP DOING THIS, BANKS.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank- there is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at meganbatoonmerch@gmail.com. We’ll make it right. I promise.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. You already saved money, y’know?

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at meganbatoonmerch@gmail.com and send your item to: 1205 4th Ave Los Angeles, CA 90019

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 1205 4th Ave Los Angeles, CA 90019
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. Distances, am I right?

Just a tip: If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Again, mailmen.